1. Gleim Products & Services:
As an authorized reseller we honor the terms and conditions of service published by:
GLEIM PUBLICATIONS, INC.
4201 Northwest 95th Boulevard,
Gainesville, FL 32606.
Tel: 1 800-874-5346 * 1 352-375-0772
Fax: 352-375-6940
http://www.gleim.com
Please read the terms and conditions of service on http://www.gleim.com/misc/termsandconds.php
2. Training Cancellation & Refund Policy:
Classroom training is conducted by Concorde Academics. In the event you enroll for classroom training and decide to withdraw or cancel within 5 business days of enrollment, we will issue a full refund of fee applicable to training component in the package. Training fee component is total amount paid minus applicable retail price of Gleim product & services.
The refund request should be made in writing. No refund will be issued for the requests made after 5 days.